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Terms Of Service

Terms of Service – URBANWARE

Terms of Service

Last updated: January 1, 2025

Welcome to URBANWARE. These Terms of Service (“Terms”) govern your access to and use of the URBANWARE website, products, and services. By using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By creating an account, placing an order, or otherwise interacting with URBANWARE, you confirm that you have read, understood, and accept these Terms. These Terms apply to all visitors, users, and customers.

2. Eligibility

You must be at least 18 years of age to make a purchase. If you are under 18, you may use the site only with involvement of a parent or guardian. You represent that all information you provide is accurate, current, and complete.

3. Account Registration

When you create an account, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use. URBANWARE reserves the right to suspend or terminate accounts for violation of these Terms.

4. Products and Orders

All product descriptions, pricing, and availability are subject to change without notice. We strive to display accurate colors and details, but we cannot guarantee that your screen will reflect exact colors. By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order for any reason, including limitations on quantities.

5. Pricing and Payment

Prices are in U.S. dollars and exclude applicable taxes and shipping fees, which will be itemized at checkout. Payment must be made via approved methods. If a payment is declined, we may cancel the order. We do not store full payment card details; processing is handled by secure third-party gateways.

6. Shipping and Delivery

Shipping times are estimates and not guaranteed. Risk of loss and title pass to you upon delivery to the carrier. URBANWARE is not responsible for delays caused by carriers, customs, or events beyond our reasonable control. Additional charges may apply for international shipments.

7. Returns and Refunds

Our return policy is outlined separately on our website. You must initiate a return within the stated window. Items must be unused, in original packaging, and in resalable condition. Refunds are processed to the original payment method after we receive and inspect the returned items. Shipping costs are non-refundable unless the return is due to our error.

8. Intellectual Property

All content on the URBANWARE website, including text, images, logos, graphics, and software, is the property of URBANWARE or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. User Conduct

You agree not to use the website for any unlawful purpose or to violate any applicable laws. Prohibited activities include, but are not limited to, hacking, transmitting malware, scraping, or interfering with the site’s functionality. You may not impersonate others or provide false information.

10. Disclaimer of Warranties

URBANWARE provides its products and website “as is” and “as available” without any express or implied warranties, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the fullest extent permitted by law, URBANWARE and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or products, even if advised of the possibility. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless URBANWARE, its officers, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from your violation of these Terms or your misuse of the site or products.

13. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or terms. Access those sites at your own risk.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Harris County, Texas. You agree to submit to the personal jurisdiction of such courts.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the site after changes constitutes acceptance of the new Terms.

16. Contact Information

For questions about these Terms, please contact us:

  • Email: [email protected]
  • Address: URBANWARE, 1000 Main St, Suite 200, Houston, TX 77002

Thank you for choosing URBANWARE.